Refund policy

You have 14 days from the date of delivery to return an item. After this period, we cannot process any refunds or exchanges.

All returns must be in perfect original condition, including any original attachments such as tags, boxes, or dustbags, along with the original packaging. We reserve the right to refuse returns if the products have been worn, washed, or have any traces of use.

Customer Dissatisfaction Returns: Returns due to customer dissatisfaction should be shipped back at the customer's expense and with an active tracking number. Please use reliable carriers such as UPS, DHL, or FedEx. We do not accept returns shipped via local Postal Services due to long delivery times, and any such packages will be rejected

Defective or Wrong Items: We will provide a return label for you to ship the defective/wrong item back to us.

Customs Charges: For returns with customs charges, the buyer will be responsible for covering those costs. If a customer's return includes customs charges, these must be paid first before we can proceed with the refund of the returned item/s. To expedite the refund process, we recommend selecting the option of the sender paying for all customs duties.

Declined Returns: In the event of declined returns, the order will be shipped back to the buyer, and any additional shipping charges will be borne by them.

Refund Processing: Approved refunds will be processed via the original payment method within 14 business days of receiving the returned items.

Exchange : we do not offer exchanges. If you like to exchange an item you will need to return the original item, receive a refund and then place a new order.

To start a return contact us at: contact@bealabel.com